Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how James Cook Media ("JCM," "we," "us") collects, uses, and protects your personal information when you use our website and services (the "Services"). We keep it plain: we collect what we need to serve you, and we don't sell your data.

1. What we collect

• Information you give us — your name, email, and anything you write in a form, application, or message.
• Purchase information — processed by our payment provider, Stripe. We receive confirmation and order details; we do not store your full card number.
• Usage information — basic, largely anonymous data about how the site is used, to help us improve it (see our Cookie Policy).

2. How we use it

• To deliver your purchases, memberships, and services, and to give you access.
• To respond to your messages and applications.
• To send you information about what you bought and, if you opt in, occasional updates you can unsubscribe from at any time.
• To operate, secure, and improve the Services.

3. Who we share it with

We share information only with the service providers that make the Services work — for example, our payment processor (Stripe), our email/delivery provider, and our hosting/infrastructure providers — and only as needed. We may disclose information if required by law. We do not sell your personal information.

4. Your choices & rights

You can ask us to access, correct, or delete your personal information, and you can unsubscribe from marketing emails at any time. Depending on where you live (for example, in the EU/UK), you may have additional rights under laws such as the GDPR. To exercise any of these, contact us and we'll take care of it.

5. Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we take reasonable technical and organizational measures to protect it. No method of transmission or storage is perfectly secure, but we work to safeguard your data.

6. Children

The Services are intended for adults and are not directed to children under 16. We do not knowingly collect information from children.

7. Changes

We may update this policy; the "last updated" date above will reflect any changes.

8. Contact

Questions or requests about your privacy? Reach out — a real person will respond.